ABOUT

Vega IT has been developing software solutions for 14 years. They have grown from a group of a few friends into a team of over 700 people.

INDUSTRY

IT service company

HEADQUARTERS

Novi Sad, Serbia

HEARTCOUNT USERS

783

They wanted to change the workplace, not merely jump through hoops to appease employees in the short-term, in order to build a strong culture that would drive financial success and actually change how people feel at work. 

Challenges they have had

  • Leaders were afraid that they would not be able to keep the same company culture that is very important to them, with the rapid expansion they were experiencing 
  • Turnover rates started to grow, resulting in increased employment costs and lower morale 
  • Leaders felt they were becoming less connected and unable to track how their colleagues felt at work and what they thought about their life within the organisation

Results

  • The company managed to reduce employee turnover (it’s less than 7% for the last four years)
  • Employees are grateful, they feel heard and valued because they see that their leaders continue to care, even though the organisation is growing
  • The company increased it's profits and continues to do so year after year (more than 30% on a yearly basis)
  • Vega IT has become a happier and even more successful company!