Case Study: Vega IT

PUBLISHED ON: 10 September 2019 / READING TIME: 1 minute

Case study about Vega IT from Novi Sad

Client: Vega IT

Company Vega IT has been developing software solutions for 10 years. They have grown from a group of a few friends into a team of over 700 people.

Challenges they had:

  • Leaders were afraid that they would not be able to keep the same company culture while continuing to grow
  • Turnover rates started to grow
  • Leaders felt they were becoming less connected and unable to track how their colleagues felt at work and what they thought about their life within the organisation

Our solution with Heartcount:

  • Leaders have immediate insight into what their colleagues think and how they feel so they can act on that promptly
  • Leaders have a fast and easy way to recognise people to keep an eye on
  • Employees can track their progress and level of happiness at work (based on the answers regarding results and relationships at work)
  • Companies improve their feedback processes


  • The company managed to reduce employee turnover (it’s less than 7% for the last three years)
  • Employees are grateful because they see that their leaders continue to care, even though the organisation is growing
  • The company Increased its profits and continues to do so year after year (more than 30% on a yearly basis)
  • Vega IT has become a happier and even more successful company!
By Milica Jovic Partner & Chief Heart Officer at Heartcount

Milica is on a life mission to prioritize happiness at work as the ultimate goal for all companies.

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Heartcount is an AI powered tool, which measures happiness at work in a new and better way. It is a tool for tracking results and relationships (personal fulfilment, progress, relationships with colleagues and managers) that influence happiness at work.

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