Case Study: Design is dead

PUBLISHED ON: 18 May 2020 / READING TIME: 2 minutes

Case Study about Design is Dead from Belgium

Delivering customer journeys empowered by top-notch products such as the Adobe Experience Cloud and agile practices since 1998 is what Design is Dead is all about.

Since we are mostly working in distributed and remote teams means that we need to put a continuous effort into nurturing close connections with our employees.

How Heartcount helped Design is Dead overcome their challenges?

Besides, because the organisation is structured horizontally, we are no fans of formal interactions, but more focused on building warm and durable relationships. Through our agile way of working, we have a connection with our employees that places feedback at the center. Giving and receiving feedback, even when is a hard job to do, is in our DNA. In fact, agile principles boost employee engagement.

To keep up the pace, we realised it was necessary for us to work with real-time actionable data, in the end, that is the product we are selling to our customers. So, we want to set the example.

To this end, we use Heartcount, a pulse survey tool that gives us information on the current state of mind of our employees. We are able to act upon and respond quickly to the feedback we receive on a weekly basis.

By Milica Jovic Partner & Chief Heart Officer at Heartcount

Milica is on a life mission to prioritize happiness at work as the ultimate goal for all companies.

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Heartcount is an AI powered tool, which measures happiness at work in a new and better way. It is a tool for tracking results and relationships (personal fulfilment, progress, relationships with colleagues and managers) that influence happiness at work.

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