The Complete Employee Engagement Software

Your employees are your most valuable asset. Heartcount can help you create a strong and connected culture.

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Experiencing High Turnover and Difficulties With Talent Retention?

If you’ve spotted this problem, it’s time to think about your HR strategy and figure out why people are leaving. Learn how to take the most effective action at the right time to lower your turnover rates and retain your best talent.

Do Disengaged Employees Cost Money?

Yes, they do. Employees who are not engaged can drag down the performance of the whole team. This leads to decreased productivity, lower operating income and damaged workplace culture, costing you profit in the long run.

Is Ineffective Communication Hurting Your Team?

Development of hybrid offices, dislocated and big teams can lead to ineffective communication, creating distrust and confusion. Effective communication can help foster a good working relationship, improving morale and efficiency and strengthening your company culture.

Explore Heartcount

Why Heartcount?

Heartcount is the first employee engagement tool that helps businesses identify what motivates employees with real-time data. The best way to prevent high turnover is to always know how your employees feel and what challenges they are facing. We will help you get the data you need to take the most effective action at the right time to keep your employees happy and create better interpersonal relations.

Learn more

employee engagement software

User-friendly & straightforward

If you're losing your top-performing team members, Heartcount can help by generating real feedback from your employees with no anonymity. Thanks to the carefully designed interface, users are enabled to read data easily & quickly.

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Welcome to Heartcount

Join over 20,000 users around the world!

Success stories

Successful companies choose Heartcount

Learn how leading companies use Heartcount to overcome specific challenges they are facing and build a thriving company culture. In a rapidly changing world, you need more than a technology vendor—you need a partner who’s committed to your long-term success.

View all case studies

Ivana Canic

HR Director

"We were facing a difficulty with keeping employees motivated and keeping up track with how they are feeling at work. With Heartcount we were able to build up our company culture and create a more vibrant and happier atmosphere!"

Jelena Aksić

Director for retail banking

"The measures we implemented in the collaboration with Heartcount helped us improve communication, keep the key talent, increase their level of satisfaction, and, therefore, earn their trust and loyalty."

Heartcount is available in 10 languages

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English
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Danish
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French
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German
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Italian
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Dutch
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Spanish
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Macedonian
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Serbian
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Portuguese

Let's talk numbers...

85%

of executives say that employee engagement is critical to their company’s success

71%

of employees are not engaged at work

64%

of employees expect turnover to increase

53%

of employers are experiencing greater turnover

40%

of employees are thinking of leaving their job within 3-6 months

59%

highly engaged businesses achieve 59% less turnover

2x

2x the annual salary is the cost if just one employee leaves

22%

only 22% of companies know what's driving their employee disengagement

Connecting with the tools you use on daily basis

Integrate Heartcount in a simple way with the tools you use every day to configure your team's data and encourage participation.

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SUPPORT

FAQs

Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please chat to our friendly team.

  1. We teamed up with a group of psychologists and created our default question pool, which contains questions from 8 Key Segments of Employee Engagement and Well-being (personal advancement, well-being, feedback & recognition, job satisfaction, attitude towards the company, relationship with management, relationship with colleagues, productivity and efficiency). There are currently 80+ questions in our question pool which are updated on a regular basis. Each question is related to one of the 8 key segments of employee engagement giving you in-depth understanding of your team's feelings and challenges. The data gathered through Heartcount reflect employee engagement for your employee, team and organization in the most accurate and actionable way.

  2. Depending on the number of employees and the industry, response rates can vary from 60 to up to 85%. On average we've seen a response rate of 70% across all industries. Our team offers additional support and best practices to help you boost your company’s response rates in Heartcount.

  3. Yes. Heartcount is fully GDPR compliant. Our team is always up to date with the newest trends and security criteria for SaaS businesses.

  4. No, you can extend your contract each month or sign an annual contract. We leave this choice to you and you can always change your contract once it expires.

  1. Heartcount is available in 9 different languages: English, French, German, Dutch, Spanish, Italian, Danish, Macedonian and Serbian.

  2. Yes, each week 2 out of 3 questions can be fully customized to fit your company's needs. Additionally, you can always use our questions as a default, but periodically customize them or implement your own. For help, you can always contact our support team at support@heartcount.com.

  3. There are two versions of Heartcount. Which one you will use depends on your company's preferred settings. 1. The first version is our fully anonymous version. It displays employees’ answers in statistics only and does not show individual answers or reveal the identity of an individual. 2. The second version is our partly anonymous version. Employees can’t see each other's answers, but certain individuals your company chooses will have insight into the answers. (This will be disclosed to employees during their Heartcount onboarding, and they will know exactly who can see their answers from HR and/or management, as well as how they can reach out to them directly.)

  1. Heartcount helps managers discover patterns and analyze scores and fluctuations over time by providing in-depth and graphic reports for overall Engagement scores and Employee feedback. Share and discuss your interpretations with the team to establish trust and empower them to take part in action plans!

  2. Heartcount surveys are short and simple to complete, to reduce survey fatigue and boost employee engagement. Every week, the Heartcount Survey program sends three questions to each employee. The intelligent algorithm guarantees that each week's questions are different and that all metrics are addressed on a regular basis. This keeps surveys relevant, improves the accuracy of results, increases response rates, and prevents survey weariness.

  3. We send surveys via Email, SMS, Slack, MS Teams and Heartcount can also integrate with Salesforce or your local API, depending on your company’s preferences. Surveys can also be sent via multiple channels so employees can choose their preferred communication channel.

  1. We teamed up with a group of psychologists and created our default question pool, which contains questions from 8 Key Segments of Employee Engagement and Well-being (personal advancement, well-being, feedback & recognition, job satisfaction, attitude towards the company, relationship with management, relationship with colleagues, productivity and efficiency). There are currently 80+ questions in our question pool which are updated on a regular basis. Each question is related to one of the 8 key segments of employee engagement giving you in-depth understanding of your team's feelings and challenges. The data gathered through Heartcount reflect employee engagement for your employee, team and organization in the most accurate and actionable way.

  2. Depending on the number of employees and the industry, response rates can vary from 60 to up to 85%. On average we've seen a response rate of 70% across all industries. Our team offers additional support and best practices to help you boost your company’s response rates in Heartcount.

  3. Yes. Heartcount is fully GDPR compliant. Our team is always up to date with the newest trends and security criteria for SaaS businesses.

  4. No, you can extend your contract each month or sign an annual contract. We leave this choice to you and you can always change your contract once it expires.

  1. Heartcount is available in 9 different languages: English, French, German, Dutch, Spanish, Italian, Danish, Macedonian and Serbian.

  2. Yes, each week 2 out of 3 questions can be fully customized to fit your company's needs. Additionally, you can always use our questions as a default, but periodically customize them or implement your own. For help, you can always contact our support team at support@heartcount.com.

  3. There are two versions of Heartcount. Which one you will use depends on your company's preferred settings. 1. The first version is our fully anonymous version. It displays employees’ answers in statistics only and does not show individual answers or reveal the identity of an individual. 2. The second version is our partly anonymous version. Employees can’t see each other's answers, but certain individuals your company chooses will have insight into the answers. (This will be disclosed to employees during their Heartcount onboarding, and they will know exactly who can see their answers from HR and/or management, as well as how they can reach out to them directly.)

  1. Heartcount helps managers discover patterns and analyze scores and fluctuations over time by providing in-depth and graphic reports for overall Engagement scores and Employee feedback. Share and discuss your interpretations with the team to establish trust and empower them to take part in action plans!

  2. Heartcount surveys are short and simple to complete, to reduce survey fatigue and boost employee engagement. Every week, the Heartcount Survey program sends three questions to each employee. The intelligent algorithm guarantees that each week's questions are different and that all metrics are addressed on a regular basis. This keeps surveys relevant, improves the accuracy of results, increases response rates, and prevents survey weariness.

  3. We send surveys via Email, SMS, Slack, MS Teams and Heartcount can also integrate with Salesforce or your local API, depending on your company’s preferences. Surveys can also be sent via multiple channels so employees can choose their preferred communication channel.

User-friendly. Straightforward.

Heartcount is your ally in preventing high turnover rates & empowering communication, all in real time.

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